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Frequently Asked Questions
Your questions are important to us. If you don’t find what you’re looking for below, remember, our team is just a call or click away!
Faq
Curious Minds Lead to Confident Skin Care Decisions
Please view the Q&A below. For personalized assistance, don’t hesitate to reach out through our “Contact” page.
General Questions
Is there a consultation fee for new patients?
Yes, there is a $400 consultation fee with each of our doctors. This amount is due at the time of booking and does not apply to future treatment.
I don't see the appointment time I want. Can I be added to a waitlist if something opens sooner?
Yes! Overall, we appreciate your patience as our team is in high demand. That said, appointment spots naturally open up from time to time, and we are happy to contact you if something is available sooner. Please note: you must have a future appointment scheduled in order to be included on the move-up / waitlist.
Do you accept insurance? What about HSA and FSA benefits?
Please note that we do not accept insurance. Our practice is built on providing personalized, unrushed care, allowing us to dedicate meaningful time to every patient. While most treatments and products are not HSA or FSA eligible, certain services may qualify on a case-by-case basis. Our team will be happy to guide you during your consultation.
Where can I ask questions about Dr. Idriss skincare products? How can I get customer support for an order I've placed?
Please email the Dr. Idriss skincare product team at: hello@dridriss.com
Treatment Questions
Do I need to do anything in preparation for my appointment?
Yes. If this is your first visit with us, please complete the intake forms we send prior to your visit. For existing patients with treatment scheduled, please take note of any text messages or emails we send for specifics on how to prepare for your treatment. Overall, these instructions are designed for your safety and to ensure you achieve the best possible results.
How much do your treatments cost?
This varies based on the specific treatment. That said, we will always be transparent with you and provide exact pricing for your awareness and consent prior to treatment. For a specific quote, please schedule a consultation.
Do you offer treatments that focus on enabling the body's natural bio-rejuvenation and bio-regeneration processes?
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I'm considering a laser dermatology treatment. Is it true I should avoid laser skincare treatment during the summer months?
Yes, it’s true that laser treatments are generally best done when sun exposure is minimal, as sun-exposed or tanned skin can increase the risk of side effects like pigmentation changes. However, with proper precautions and sun protection, certain treatments can still be performed safely in the summer. During your consultation, we’ll assess your skin and lifestyle to recommend the safest and most effective timing for your treatment.
Team Questions
How do I know which doctor to book with?
All of our physicians are excellent! Each has deep training and expertise in both the science of skin and the art of aesthetics. Furthermore, each of our dermatologists has unique experiences and strengths in certain areas that may be a better fit for certain types of skincare goals or treatment plans. If you have any questions, please email or call our team and we’ll be happy to help guide you in the right direction.
Are Drs. Idriss and Fisher available for speaking engagements?
Yes, but their schedules often book well in advance. If you have a media, press, or speaking inquiry, we encourage you to contact us via the “contact” page on this website.
How do I get in touch with your practice manager?
Please use the contact form on the “Contact” page on this website and specifically note that you would like to speak with our practice manager, and the nature of your inquiry. This is the fastest way to receive a response from our manager.
I'd like to join your team. How can I submit my resume for consideration?
We are always on the lookout for talented, kind, and motivated teammates. If you would like to join our team, please email a cover letter with your resume to hello@idrissderm.com
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Still Have Questions?
Testimonials
What Real Patients Say
“I have been a client at [what feels like] every Dermatology office in the Tri-State area. Some awful, some mediocre, many good and a handful very good. There is only one that I can honestly review as EXCEPTIONAL. Idriss Dermatology is the whole package. As you step into the bright and inviting space, you instantly feel peaceful. The welcoming staff is friendly, professional, and are always smiling. The serene space overlooks the park and is thoughtfully designed (look closely to see all of the fun details).”